Do I need to be home while you clean?
No. Most of our recurring clients are at work. We arrange access on the first visit, whether that is a key, a code or a lockbox, and it stays the same from then on.
Do you bring your own supplies and equipment?
Yes, that is the default. If you would rather we used your products, that is fine too, and it comes off the price. We also carry an environmentally safe product line if you ask for it.
Are you bonded and insured?
Yes, both, and it is current. Documentation is available on request and we send it across automatically for commercial and property management clients.
Is there a contract?
No contracts and no commitments. Change your schedule, pause it, or stop altogether whenever you need to. We would rather keep clients because they want to stay.
How do you price a job?
A flat price per visit, agreed in writing before we start. It is based on the size and condition of the property, how often we visit, and any add ons you want on the sheet. The walkthrough that produces that price is free.
What if something gets missed?
Tell us and we come back. Every crew works to a written checklist, so a missed item is something we can point at and put right rather than argue about.
Do you clean with pets in the house?
Constantly. Pet and child friendly products are standard. Tell us where the animals will be and whether any doors need to stay shut.
Is there a senior discount?
Yes. Ask when you call and we apply it to the quote.
Can you work around a closing or a walkthrough?
Yes. Give us the date on the calendar and we schedule backwards from it. Move in and move out cleans are a large part of what we do.
Do you handle bank owned and foreclosed properties?
Yes. Complete REO cleanup, junk and debris removal, lawn and pool maintenance, minor repairs and ongoing property monitoring. Call the REO line on (262) 880-78xx.
Still have a question?
Call and ask. There is nobody in a call centre at the other end, just the people who run the company.